HOVANEE / Guest experience
A menu. A request.
A table for two.
The guest tablet puts room services, dining and request status in a compact interface. Guests see the options the hotel has made available, with service hours and confirmation rules carried through.
In the room
Requests with a visible response.
Guests can ask for fresh towels, amenities, cleaning or attention to a room issue. Activity brings the request history together, while staff retain responsibility for availability and completion.
- Touch-friendly Home, Dining, Services and Activity navigation
- Room-scoped access and language selection
- Courtesy requests and separately configured paid services
Food & beverage
Browse first. Order within the service window.
Photographed menus support room dining and outlets. Table requests can require staff confirmation or use an outlet’s automatic-booking rule. Meals ordered for a reserved table are dispatched when the party is seated.
- Outlet menus and room-service selections
- Weekly hours, capacity and approval rules
- Table preorders, kitchen preparation and delivery status
Interface languages: EN / RU / HY
Tablet and phone interfaces
Responsive guest and staff screens adapt to the device at hand. English, Armenian and Russian are supported.
A working example
Dinner starts with a request.
A guest browses the outlet menu and chooses a table time. The outlet’s confirmation rule applies; a meal preorder for a confirmed reservation reaches preparation when the party is seated.
In practice
- 01
Choose
Browse a menu or service that is available to the room.
- 02
Request
Review the relevant details and submit the order or table request.
- 03
Follow
See the status while the responsible hotel team prepares, confirms or completes it.
Guest experience
Questions for your demonstration
Use these details to test the workflow against the way your hotel operates.
Can a guest order for a table as well as the room?
Yes, when the outlet enables the relevant service. A confirmed table reservation can include a meal preorder, which is dispatched when the party is seated. Room delivery uses its own configured service window.
Who confirms a table reservation?
The outlet chooses the rule: staff approval or automatic confirmation when a suitable table is available. Opening hours and capacity apply in either case. Guests see the status of their request.