Product workflows
- What to establish
- Reservations, room work, guest services and commercial records.
- What to verify
- Run an arrival, a change, a service request and a departure with the team.
HOVANEE / Implementation
A launch built on
verified hotel data.
The implementation starts with the way your property operates: its inventory, agreements, responsibilities and service rules. Each stage produces something the hotel can review before the next one begins.
- 01 / ScopeAgree the operating model.
- 02 / RehearsalTest a working day with your team.
- 03 / ReleaseMake recovery part of the handover.
01 / Scope
Agree the operating model.
Document room categories, capacity, rates, outlets, service hours, business-date practice and staff responsibilities. Decide which workflows are required at launch and which remain disabled.
- Inventory and rate configuration
- Team roles and guest-device scope
- Required providers and ownership of setup
02 / Rehearsal
Test a working day with your team.
Review authorized source files and proposed import outcomes. Rehearse arrivals, room changes, housekeeping, restaurant orders and settlement on representative devices, using the hotel’s approved rules.
- Explicit mapping and duplicate decisions
- Accepted prices and financial history retained
- Scenario review in the working languages
03 / Release
Make recovery part of the handover.
Verify the actual host, TLS proxy, database and persistent files. Rehearse restoration of data, media, configuration and keys, then record the people responsible for operation and support.
- Versioned package and rollback evidence
- Backup and restoration rehearsal
- Separate approval for real mail and provider activation
A working example
Begin with one complete working day.
Rehearse an arrival, a room request, a service order and a departure with the hotel team. Confirm who acts at each step and what must be resolved before launch.
A SHARED DEFINITION OF READY
Know what belongs
in the rollout.
Software, hotel decisions and external services have different owners. Agree on each before setting a launch date.
Hotel configuration
- What to establish
- Rooms, rates, service hours, resource capacity, roles and approved terms.
- What to verify
- Confirm that the configured rules match the way the property actually operates.
External services
- What to establish
- Hosting, recovery, sales contact, mail, acquiring and selected provider connections.
- What to verify
- Obtain the actual access and contracts, then verify each connection before enabling it.
Deployment questions
Which data can be imported?
Guest profiles and future bookings have an explicit mapping, duplicate-review and reconciliation workflow. Existing identities and accepted prices are preserved. Historical stays, payments and occupancy are not reconstructed from incomplete records.
What does deployment include?
A versioned application package, configuration guidance and recovery procedures. The operator still supplies and verifies the actual domain, TLS proxy, database, media storage, key recovery and operating responsibilities.
How are integrations handled?
OTA, acquiring, mail, locks, fiscal and accounting connections depend on the selected provider, contracts, credentials and acceptance. A workflow shown in the product is not a claim that a specific external provider is connected.
Which devices and languages are supported?
The workspace and guest journeys have responsive layouts in English, Armenian and Russian. Tablet and phone layouts are reviewed during development; deployment should also be accepted on the hotel’s actual devices and browsers.
Where can we see commercial pricing?
Published commercial terms and a monitored sales address are still to be confirmed. This site does not invent a price or accept a paid subscription.